CODES OF CONDUCT

PLEASE READ THESE CODES OF CONDUCT CAREFULLY BEFORE INSTALLING OR USING THE CARROT APP. IF YOU DO NOT AGREE TO THESE CODES OF CONDUCT, DO NOT DOWNLOAD THE CARROT APP.

1. INTRODUCTION

These Codes of Conduct, together with each User Document, apply to your use of the Carrot App and the Partner Portal and the Partner App.

The goal of the Carrot App is to view Carrot Offers, and receive, for example and without limitation, Carrot Rewards from Qualifying Transactions, around which Carrot Users may socialize and communicate. The goal of the Partner Portal is to review and take action upon certain metrics and insights, in relation to which Partners may share information and communicate.

These Codes of Conduct detail what is permitted, and what is not permitted on the Carrot App and the Partner Portal and the Partner App. Adherence to these Codes of Conduct shapes the Carrot community and ensures that Carrot is a safe and pleasant place for individuals to make money, learn, socialise, and communicate.

By using the Carrot App and/or Partner Portal and/or the Partner App, you agree to follow these Codes of Conduct – failure to follow these Codes of Conduct may result in your Carrot App and/or Partner Portal and/or the Partner App account being suspended or deleted.

The standards herein must be complied with in spirit as well as to the letter. The standards apply to each part of any contribution as well as to its whole.

2. DEFINITIONS

**Carrot
Account**	the Carrot App account in a Carrot User’s name, associated with the payment card(s) linked by the Carrot User, the log in and access to which is limited to that specific Carrot User
**Carrot
App**	the mobile application created, managed, operated and owned by Carrot Company Limited or its successors, agents, employees, or contractors with which a Carrot User may hold a Carrot Account to, for example and without limitation, earn Carrot Rewards
**Carrot
Rewards**	an amount shown in a Carrot User’s Carrot App wallet screen generated subsequent to the completion of a Qualifying Transaction by a Carrot User which represents the amount that the Carrot User can claim in a cash reward from Carrot subject to the terms of the Carrot End User License Agreement (EULA) https://www.meetcarrot.xyz/legals/
**Carrot
Services**	the features and benefits of the Carrot App and the Partner Portal and the Carrot Website and all other Carrot services provided to a Carrot User and/or a Partner by Carrot Company Limited or their successors
Carrot User	an individual who has created and keeps active a Carrot Account
**Carrot
Website**	the online website available at https://www.meetcarrot.xyz/legals/
Loyalty Scheme	the Carrot loyalty scheme operated by a Partner
**
Partner**	a business that has been accepted by Carrot to hold an account on the Partner Portal and who continues to use the Partner Portal and/or other relevant Carrot goods, products and services and with whom Carrot Users may make Qualifying Transactions and Qualifying Transactions (Loyalty) to earn, for example and without limitation, Carrot Rewards
**Partner
App**	the mobile application created, managed, operated and owned by Carrot Company Limited or its successors, agents, employees, or contractors which a Partner may download and use
**Partner
Portal**	the website created, managed, operated and owned by Carrot Company Limited or its successors, agents, employees, or contractors with which a Partner may hold an account
**Partner Terms and
Conditions**	the agreement between Carrot and a Partner as applicable in accordance with Section 12 (‘THE PARTNER AGREEMENT’), of the Terms of Service, therein and setting out, amongst other things, the terms upon which a Partner may use the Carrot Services
**Qualifying
Transaction**	a purchase of goods or services made by a Carrot User from a Partner using a payment card linked to the Carrot App and for which a Carrot Offer applies
**Qualifying Transactions (
Loyalty)**	a purchase of goods or services made by a Carrot User from a Partner using a payment card linked to the Carrot App and for which a Loyalty Scheme applies
**User
Documents**	the Carrot Codes of Conduct, the Carrot End User Licence Agreement, the Carrot Data Retention and Destruction Policy, the Carrot Cookies Policy and this Privacy Policy

3. WHO WE ARE

3.1 The Carrot App and the Partner Portal and all other Carrot Services are run and operated by Carrot Company Limited of 1518 S Chapman Rd., Greenacres, WA 99016, USA (“Carrot” or “us” or “we”).

3.2 We are a Corporation registered in Washington, USA.

3.3 To contact us, please email support@meetcarrot.xyz or chat to us via the Carrot App using the intercom feature or other available feature(s) on the Partner Portal or all other Carrot Services.

4. THE USER DOCUMENTS

4.1. The User Documents that form your agreement with us, and govern your use of the service listed next to the relevant document, are:

  (a) Our Terms of Service – a copy of which can be found at this link https://www.meetcarrot.xyz/legals/ – Carrot App

  (b) Our Privacy Policy – a copy of which can be found at this link, https://www.meetcarrot.xyz/legals/ – Carrot App, Partner Portal, Partner App

  (c) Our Cookies Policy – a copy of which can be found at this link, https://www.meetcarrot.xyz/legals/ – Carrot App, Partner Portal, Partner App

  (d) These Codes of Conduct - a copy of which can be found at this link, https://www.meetcarrot.xyz/legals/ – Carrot App, Partner Portal, Partner App

4.2. The User Documents are ‘living’ documents and may be amended from time to time.

5. APPLICATION OF CODES OF CONDUCT

5.1 These Codes of Conduct, together with each User Document, apply to your use of the Carrot App and the Partner Portal and the Partner App.

5.2 By using the Carrot App and/or the Partner Portal and/or the Partner App you confirm that you agree with these Codes of Conduct, and that you agree to comply with them.

5.3 These Codes of Conduct apply whenever you use the Carrot App and/or the Partner Portal and/or the Partner App in any way – this includes making contact with others in the Carrot App, linking your bank account, making plans with friends in the Carrot App, or interacting with the Carrot App and/or Partner Portal and/or the Partner App in any way.

6. PERSONAL INFORMATION

You must not share, or otherwise use the personal information of any other user of the Carrot App without the user’s express permission. This includes the spending habits, location, account name, Carrot profile picture.

7. IMPERSONATION

7.1 You must not create or participate in any activity on the Carrot App and/or Partner Portal and/or the Partner App that:

  (a) commits, participates, prepares for, promotes, encourages, or is otherwise concerned with terrorism.

  (b) commits, participates, prepares for, promotes, encourages, or is otherwise concerned with any illegal activity, including but not limited to organized hate, violence and human trafficking, drug trafficking, extortion, blackmailing.

  (c) commits, participates, prepares for, promotes, encourages, or is otherwise negatively concerned with the exploitation and/or harm of any individuals or entities including self-harm.

  (d) commits, participates, prepares for, promotes, encourages, or is otherwise concerned with the bullying, intimidation or humiliation of individuals or entities.

7.2 You must not:

  (a) claim to be any individual other than yourself or claim to represent any organization or other entity other than the organization or entity for which you are an official representative.

  (b) post content on the Carrot App that means to impersonate an individual or an organization.

  (c) post content on the Partner Portal and/or Partner App that means to impersonate an individual or an organization for which you are not an official representative.

  (d) misrepresent an affiliation, connection or association with any individual or entity.

8. PROHIBITED CONTENT

8.1 You must not post:

   (a) violent or graphic content – this includes but is not limited to shocking, brutal, vicious, or obscene content.

   (b) content that is sexually explicit, or relates to sexually explicit content or nudity, such as pornography, sexual services, or sexually suggestive content.

   (c) content that is related to, promotes, or prepares for sexual violence or exploitation.

   (d) content, or transmit any data that is, promotes or is related to spams, scams or other malicious content.

   (e) content which is defamatory of any person, or which is obscene, offensive, hateful, inflammatory of an individual or an entity, or which promotes the defamation of an individual or an entity.

   (f) content which bullies, intimidates, or humiliates, or promotes the bullying, intimidation, or humiliation of an individual or an entity.

   (g) content which discriminates, or promotes discrimination, based on race, sex, religion, nationality, disability, sexual orientation, or age.

   (h) content which infringes, or promotes the infringement of any copyright, database right or trademark of any other person.

   (i) post content which purports to give the impression that the content emanates from Carrot.

8.2 You must not use the Carrot App and/or Partner Portal and/or Partner App for:

  (a) phishing.

  (b) spreading or use of malware.

  (c) spreading or use of viruses.

  (d) spreading of trojan horses, worms, time-bombs, spyware or any other harmful programs or computer code designed to adversely affect the software or hardware owned by Carrot or users of the Carrot App and/or Partner Portal and/or Partner App.

9. PROFILE PICTURE AND IMAGES

A Carrot User’s profile pictures must be an image of you which has been taken within 36 months of the date of posting. If a Carrot User does not choose to upload a profile picture their initials will be displayed in lieu. As relating to Carrot Users and Partners, we may remove any image or representation without notice if we consider that there is reason to suspect that any image or representation is or may be misleading or abuse our Codes of Conduct or any of the User Documents.

10. PROHIBITED USE

10.1 You may not use the Carrot App and/or Partner Portal and/or Partner App for any unlawful purpose, or for the promotion of any unlawful purpose, this includes but is not limited to:

  (a) use in any way that breaches or promotes the breach of any applicable local, national, or international law or regulation.

  (b) use in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

  (c) promotion of, harming or attempting to harm minors in any way.

  (d) bully, insult, intimidate or humiliate any person, or to promote the bullying, insulting, intimidation or humiliation of any person.

  (e) send, knowingly receive, upload, download, use or re-use any material which does not comply with our content prohibitions (see Clause 8).

  (f) transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

10.2 You must not use the Carrot App and/or the Partner Portal and/or the Partner App in any way that contravenes the Carrot End User Licence Agreement (EULA) or the Partner Terms and Conditions, as applicable, or any of the User Documents.

11. Breach of these Codes of Conduct

11.1 We will determine, in our sole discretion, whether you have breached these Codes of Conduct.

11.2 When we consider that a breach of these Codes of Conduct has occurred, we may take such action as we deem appropriate.

11.3 Failure to comply with these Codes of Conduct constitutes a material breach of the Carrot End User Licence Agreement (EULA) or the Partner Terms and Conditions, as applicable, by which you are, respectively, permitted to use the Carrot App and/or Partner Portal and/or the Partner App, and may result in our taking all or any of the following actions:

  (a) immediate, temporary, or permanent withdrawal of your right to use the Carrot App and/ or Partner Portal and/or the Partner Appl;

  (b) immediate, temporary, or permanent removal of any contribution uploaded by you to the Carrot App and/or Partner Portal and/or the Partner App;

  (c) issue of a warning to you;

  (d) commence legal proceedings against you for reimbursement of all costs on an indemnity basis ( including, but not limited to, reasonable administrative and legal costs) resulting from the breach; and / or

  (e) seek disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

11.4 We exclude our liability for all action we may take in response to breaches of these Codes of Conduct. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

Carrot is a tradE name of Carrot Company Limited. Carrot is registered in the United States of America whose registered office is at 1518 S Chapman Rd., Greenacres, WA 99016, USA.

These Terms were last updated on October 24, 2022.